Chapter 1 · 13 min read
six places your hotel's direct bookings leak to OTAs
OTA commission is not one cost. It is six leaks along the guest path, each with a number, each in a place your PMS, RMS and rate shopper cannot see.
Read the chapter →Reference guide · 5 chapters
Every booking that arrives through an intermediary costs commission, and increasingly, visibility itself is the product being sold back to hotels. Winning more direct business starts with understanding the machinery: how discovery is fragmenting across search, OTAs and AI, what the OTA algorithms reward, and which direct channels repay investment for an independent property.
The path from 'I need a holiday' to a booked room now crosses more surfaces than ever — metasearch, OTAs, social, AI assistants, and classic search. Understanding where discovery actually happens (and where it's shifting) is the prerequisite for every distribution decision that follows.
Chapter 1 · 13 min read
OTA commission is not one cost. It is six leaks along the guest path, each with a number, each in a place your PMS, RMS and rate shopper cannot see.
Read the chapter →Chapter 2 · 11 min read
SiteMinder's Changing Traveller Report 2026, from 12,000 travellers: OTAs overtook Google as the starting point, while word of mouth, brands and AI all grew.
Read the chapter →Direct-booking growth is mostly a search story: owning your brand queries, competing sensibly on unbranded ones, and splitting budget between SEO and paid search based on data rather than habit. These guides cover the keyword economics and the campaign mechanics that let a small hotel compete without an agency-sized budget.
Chapter 3 · 6 min read
The UK to Paphos search corridor for a 5-star resort in Chlorakas: 1,824 keywords, 17,863 organic SERP results, 317 paid ad placements. Where budget leaks.
Read the chapter →Chapter 4 · 5 min read
SEO is the work of making your hotel more visible to people searching on Google. Why it matters for small hotels, and how it drives direct bookings.
Read the chapter →Chapter 5 · 4 min read
Every direct booking counts for a small hotel. Practical, data-driven Google Ads tactics to bring guests to your own website and cut OTA commission.
Read the chapter →Measure this for your hotel
Tharro's Command Center brings your search visibility, OTA positioning and demand signals into one place — so distribution decisions stop being guesses.
See the Command Center →Five minutes to set up. One market free for 14 days.